FAQs

Which type of carpet should I choose?

We have written a blog about this, but in short choose something hardwearing like a loop pile carpet for your stairs and something more luxurious like a saxony for your lounge. 

Will you store my flooring untill i’m ready?

Yes, Once you have paid a deposit we can store your carpet for a period of three months.

Can you move my furniture for me?

Yes, we can move furniture, but this will incur a cost for the additional work involved.

Can you uplift and dispose of my old existing carpets?

Yes, we can but this will incur a cost for the additional work involved.

Do you offer a measuring service?

Yes, we offer a free measuring service with our local area. We will store your measurements on file until you call into the shop to choose your flooring.

Can you bring flooring samples?

Yes, we are happy to bring samples. However, we can only bring a limited selection compared to the vast range available in the showroom.

Is all work guaranteed?

Yes, we pride ourselves on the quality of our work, so all installations come with a 12 month guarantee

My carpet needs re-stretching, what can I do?

We offer a free 12 month after- care service, which includes any re-stretching required.