Guardsman Carpet Protection
A Protection Plan is an underwritten insurance product. A Protection Plan differs from other insurance products and warranties as it specifically covers your carpet against accidents.
There are two levels of coverage depending on the plan you choose to purchase. These represent the standard levels of Carpet Protection Plans available.
3-Year Plan – 3 years coverage against accidental food and drink stains
How your Protection Plan works
You can claim for as many incidents as you need over the term, which provides you with 3 or 5 years of coverage, from the date your carpet is fitted. The Protection Plan is a one-off payment. There are no excesses to pay if you ever need to claim on your plan, no annual renewal costs, and you’re completely covered for parts and labour up to the indemnity value of your plan. Just so you know the indemnity value is the price you paid for your carpet.
Making a claim on your Carpet Protection Plan
Don’t worry making a claim is very straightforward. You can begin the claims process online by downloading a claim form. The explanation on the web page gives you a simple walkthrough of how to go about submitting your claim and what you can expect next.
It’s important that if you ever need to make a claim on your plan to report it to us as quickly as possible. A Protection Plan is not a substitute for regular care and cleaning. We’ll take care of the accidents but the day to day care is down to you.
You can also visit the Guardsman FAQ page to see answers to the most commonly asked questions.
While the cover is for accidents unfortunately it does not cover:
x General cleaning
x Wear and tear
x Build up and gradually occurring stains or soiling
x Colour change
- Red wine
- Grease from chips
- Fruit juice
- Bodily fluids such as blood and vomit
- Drinks such as red wine, tea or coffee
- Dirt, soil, and mud
- Cosmetics & Toiletries
- Nail varnish
- Shoe polish
- Acidic liquids such as vinegar and lemon juice
- Acids and corrosives
- Human and animal bodily fluids, such as blood and vomit
- Tears or rips caused by belt buckles and keys
- Burns caused by sparks from fires or cigarettes
- Pulled threads caused by shoes